Construction already has more dispute machinery than any other sector — adjudication, conciliation, arbitration, contractual ladders — and mediation earns its place among them for one reason: it is the only process where the outcome can be anything the parties design, including terms no adjudicator or arbitrator has jurisdiction to award.
Where It Fits Among the Machinery
Statutory adjudication under the Construction Contracts Act 2013 does a specific job well: fast, interim-binding decisions on payment disputes to keep cash moving on live projects. Conciliation in the standard forms produces a recommendation that hardens if not rejected in time. Arbitration produces a final award. Mediation produces nothing unless the parties agree — which is exactly its strength: the package that resolves a real construction dispute is usually wider than any tribunal’s jurisdiction (some works done, some money contributed, some claims released, a warranty given, a programme revised, a payment mechanism agreed). In practice they combine rather than compete: an adjudication settles the immediate cash question, and mediation settles the account. Two disciplines matter throughout. First, contractual deadlines are unforgiving — notice provisions and time bars get diarised before any process is designed, because mediating must never mean missing one. Second, insurers are often the real constraint: where professional indemnity or other cover is engaged, a mediation arranged without the insurer’s position in mind produces an agreement nobody can fund, so that question is asked at the outset.
Mid-Project, and the Defects Problem
Mid-project is frequently the best moment to mediate, because mutual dependence is leverage: the contractor needs to be paid and to finish, the employer needs the building, the professional team needs the job to conclude well. A mid-project mediation can settle the immediate issue and reset what caused it — an agreed variations process, an agreed valuation approach, a revised programme with agreed extension of time, an escrow or payment mechanism giving both sides comfort. The alternative is familiar: a project limping to completion while both sides build claim files, followed by a final-account dispute that consumes the margin on both. Defects disputes suit mediation for the counter-intuitive reason that the technical evidence is everything: expert-heavy litigation is ruinous — duplicated experts, vast disclosure, a trial that becomes a battle of reports — whereas in mediation the technical material gets used: a joint inspection, issues narrowed to those genuinely in dispute, a remedial scope agreed, and argument confined to contribution. Structural and fire-safety matters bring their own regulatory and evidential dimensions, run alongside the firm’s construction practice — and where the building is an apartment scheme, the OMC dimension usually needs designing into the room too.
A Live Project, or a Final Account Going Nowhere?
Send the dispute in ten lines, the parties for the conflicts check, any contractual deadlines that are running - and whether insurers are engaged. The process design comes back with the answer.
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